Frequently Asked Questions:
Everything you need to know about mockups

Discover everything about mockups, licenses, and usage rights. Get answers, stay informed, and keep your projects moving forward. If your question isn't answered here, please feel free to contact us.

How do I get my product once I have purchased it?

After completing the payment process, you will receive an order confirmation email containing the download link(s) for your products. Please note, there will be no download option available directly on the confirmation page.

How do I use mockups?

After your purchase, in the downloaded folder you’ll find a Mockup Manual PDF with the details but here are a few simple steps about how to add your own content to the mockup:
1. Open the PSD file in Adobe Photoshop.
2. Look for the smart layer/object labelled "— Your Design Here —" and double-click it.
3. A second image (PSB) will appear that you want to drag and drop your content into.
4. Save and close the PSB file.
5. Boom! Your design appeared in the PSD file!

What’s a PSB file?

PSB stands for "Photoshop Big" but is also known as the 'large document format. These files basically extend your PSD file so you can add extra information to the image.

Can I use your mockup on my website for a private or company portfolio?

As long as you modify our files on your computer and publish them on your website as non-editable image files (JPG, PNG, GIF, etc.). Usage limitations vary depending on the license you select for our mockups.

Are there any usage limitations?

The purchased mockup can be used for an unlimited number of personal or client projects. However, usage is subject to certain restrictions based on the license option you choose. The license allows for a variety of uses, but there are some friendly heads-ups to keep in mind:
Distribution: You can share your creations far and wide, up to a certain number of end products.
Advertising, E-commerce, Templates and Digital Applications: There are specific guidelines about using the materials for paid ads, on e-commerce platforms, in website templates, mobile apps, desktop apps, and games.
We encourage you to review the details of your license for a comprehensive understanding of these limitations..For more information check our Licenses.

Can I use the mockups for print as well?

Of course! All of our mockups are suitable for printing with their 300 dpi resolution.

How can I submit your files for print?

As long as you save modified files in a non-editable format (JPG, PNG, GIF, etc.), you can distribute them. You can also attach them to a PDF file (or another file required by a printing house, e.g. eps, indd, etc.).

I really like your mockups and I would like to publish the original PSD files on my website. Can I do this?

Our mockups are exclusively available through our website,, and authorized resellers with whom we have formal agreements. However, you can share a link to our website or mockup.

If I modify a PSD file and save it as a JPG, can I publish it on a stock, micro-stock or marketplace site?

Likewise, any modified versions of our files remain our property and cannot be distributed or sold through stock-type websites or any other channels, except through our authorized resellers with whom we have established agreements. We will pursue legal action in the event of any violations.

I deleted the order confirmation email and lost my download links. Can I get a new one?

Absolutely! Please send an email to with the email address you used at the time of purchase, and we will provide you with a new download link.