Frequently Asked Questions

How do I get my product once I have purchased it?

You can download the products immediately after the payment process at the confirmation page. Also you will be sent a confirmation email with access to download your product via a link in the email.

How do I use mockups?

After your purchase, in the downloaded folder you’ll find a Mockup Manual PDF with the details but here are a few simple steps about how to add your own content to the mockup:
1. Open the PSD file in Adobe Photoshop.
2. Look for the smart layer/object labelled “— Your Design Here —” and double-click it.
3. A second image (PSB) will appear that you want to drag and drop your content into.
4. Save and close the PSB file.
5. Boom! Your design appeared in the PSD file!

What’s a PSB file?

PSB stands for “Photoshop Big” but is also known as the 'large document format. These files basically extend your PSD file so you can add extra information to the image.

Can I use your mockup on my website for a private or company portfolio?

As long as you modify our files on your computer and publish them on your website as non-editable image files (JPG, PNG, GIF, etc.), there are no limitations for using our mockups.

Are there any usage limitations?

You can only use the purchased mockup for a single commercial project, but you also have unlimited usage of the mockup for personal purposes.

In case of our freebie mockups you have unlimited usage of this mockup for personal and commercial purposes.

For more information check our Licences.

Can I use the mockups for print as well?

Of course! All of our mockups are suitable for printing with their 300 dpi resolution.

How can I submit your files for print?

As long as you save modified files in a non-editable format (JPG, PNG, GIF, etc.), you can distribute them. You can also attach them to a PDF file (or another file required by a printing house, e.g. eps, indd, etc.)

I really like your mockups and I would like to publish the original PSD files on my website.
Can I do this?

Unfortunately, no. Mockups that we create and share can only be distributed via However, you can share a link to our website or mockup.

If I modify a PSD file and save it as a JPG, can I publish it on a stock or micro-stock site?

Also no. Such a modified file is still our property and cannot be distributed or sold on stock-type sites.

Is there a download limit? How many times can I download a mockup?

Yes, there is a download limit. You can download the purchased product once. But don't worry, if you accidentaly lost the downloaded file, we can provide you a second download link. Write us an email and don't forget to attach your order confirmation.